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Access for Patients with a Disability
We aim to give the best possible service to all our patients and make special provision where necessary. We
follow the guidelines issued by the RNIB and the RNID in respect of those with visual or hearing problems.
We continually try to raise our own awareness but we rely on you both to inform us of any problems you may
be having and advise us how we might best help.
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Blind/partially-sighted patients
On request we can provide copies of our usual leaflets and instructions for the use of your
medication in large print.
Transport to the surgery can also be arranged via FISH, a voluntary agency. Ring 0118 972 3986
allowing an absolute minimum of 48 hours notice
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Deaf/hard of hearing patients
If you prefer it, you can book your appointment by fax on (0118) 972 4633.
Our doctors are all aware of the RNID recommendations for helping patients with a hearing problem.
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Wheelchair users
The Health Centre has been designed to provide easy access for wheelchair users but you can always
ring the front doorbell or ask someone to call one of the staff who are always ready to help if you have
any difficulty
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Contacts:
Berkshire Disability Information Network (01344) 301 572
FISH (0118 972 3986)
Royal National Institute for the Blind (RNIB)
Guide Dogs for the Blind Association,
Hillfields, Burghfield, READING RG7 3YG (0118) 983 5555
Royal National Institute for Deaf People (RNID)
Deafax (0118) 9260257
Hearing Dogs for the Deaf
London Road, LEWKNOR Oxon OX9 5RY (01844) 353898
For a website devoted to Self-help Groups, click here
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© 2002 Sonning Common Health Centre
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