We aim to offer routine appointments with our doctors within 7 days.
This time frame may be longer if you want an appointment with a particular doctor due to individual doctor availability.
Urgent appointments are available on the day. These appointments must be medically urgent for that day. These appointments are offered in order – by the next urgent appointment that is available. Unfortunately by the very nature of these appointments we cannot offer a choice of time.
Cancelling your appointment
Please call us if you are unable to keep your appointment. It means that we can offer your appointment to another patient. Call us on 0118 972 2188 or email firstname.lastname@example.org
Sometimes telephone advice from a doctor can save you from having to come into the Health Centre. We have bookable telephone appointments. If you wish to speak to the doctor about your problem, please ring us on 0118 972 2188 to make an appointment. The doctor will then phone you; please be available up to an hour after the scheduled time. If your problem is urgent, a doctor (not necessarily your own doctor) will call you back as soon as possible. Please note however, if you telephone after 4.30pm and it is not medically urgent, the doctor may not be able to return your call on the same day.